Privacy Policy

This privacy notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. When you are using the UKVAPORWAVES STORE website, UKVaporwaves is the data controller.

INFORMATION WE MAY COLLECT

We may collect and process the following data about you:

Information that you provide to us in your dealings with us. This includes information provided at the time of registering to use our site, subscribing to our services or requesting further services and/or information from us.

We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site. Details of transactions you carry out through our site and of the fulfillment of your orders.

Details we receive from credit reference and fraud detection agencies.

Details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access. Please see our full privacy policy and terms of use at http://www.ukvaporwaves.com/termsandconditions for further details.

WHO WE ARE

We are UKvaporwaves. Our address is 3 The Mews Park View Rd, Manchester M25 0PU, UK. You can contact us by post at the above address, by email at info@ukvaporwaves.com or by telephone on +44 7417527519

WHEN YOU USE OUR WEBSITE

When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. For further information, please visit the cookies section on this page.

WHEN YOU PRESENT AN ENQUIRY THROUGH OUR SITE

When you present an enquiry by means of our site, we approach you for your name, contact, phone number and email address. We utilize this data to react to your question, incorporating furnishing you with any asked for data about our items and administrations. We may likewise email you a few times after your enquiry with the end goal to catch up on your advantage and guarantee that we have addressed your it agreeable to you. We will do this dependent on our real enthusiasm for giving precise data before a deal.

Your enquiry is put away and handled as an email which is facilitated by Google inside the European Economic Area (EEA). It is additionally signed on a CRM framework on a cloud server situated in the European Economic Area (EEA).

We don't utilize the data you give to settle on any computerized choices that may influence you.

We keep enquiry messages for a long time, after which they are safely filed and kept for a long time, when we erase them. CRM records are kept for a long time after the last contact with you.

WHEN YOU BUY AN ITEM FROM OUR WEBSITE

When you buy items from us on the web, we approach you for your name, charging/conveyance address, date of birth, contact phone number and email address. We additionally record your IP (Internet Protocol) address, which is the location of your PC on the Internet.

We will utilize your data to finish your buy, process your request and to send you your items. We will likewise send you a receipt by means of email and we may utilize your phone number to reach you with respect to your buy.

We require this data with the end goal to process your request, convey your items and satisfy our agreement with you. We record your IP deliver with the end goal to demonstrate that the right assessment was connected to the deal, which we are required to do by law.

Your data is put away on our site and on our cloud server, the two of which are based inside the European Union. Your Visa subtle elements are passed to an outsider installment processor which is situated in the USA and is affirmed to the EU-US Privacy Shield (which requires successful protections for your data). We don't hold your credit/plastic data.

We don't utilize the data you give to settle on any mechanized choices that may influence you. We maintain your control data for an uncertain period.

We will request your agree to utilize your name and email deliver to email you our pamphlet which contains data about our items and other data which we feel may bear some significance with you. You can pull back your assent whenever and we will quit sending you the pamphlet.

Your name and email address are imparted to an outsider mailing framework. This organization has authoritatively dedicated to giving fitting shields to your own information which implies it will be secured in l ine with the lawful prerequisites of the European Union.

We keep your own information for whatever length of time that we create and disseminate our bulletin. In the event that you pull back your assent, we will check your points of interest with the goal that they are not utilized and erase them following two years.

WHEN YOU PRESENT A SITE AUDIT

When you present an audit about us we record your name, your email address and your IP (Internet Protocol) address, which is the location of your PC on the Internet.

We utilize this data to give confirmed autonomous perspectives about our items to potential clients. Your name and the substance of your survey (however not your email address or IP address) might be openly shown on our site. We will do this dependent on our authentic

enthusiasm for promoting our items and administrations.

Your points of interest are imparted to an outsider surveys framework which is based inside the European Economic Area (EEA).

We don't utilize the data you give to settle on any robotized choices that may influence you.

Your own information is put away for whatever length of time that we are showcasing the item or administrations that the survey alludes to, after which it is erased. You may request that we expel your survey whenever.

your rights as an information subject

By law, you can ask us what data we hold about you, and you can request that we remedy it in the event that it is off base. In the event that we have requested your agree to process your own information, you may pull back that assent whenever.

In the event that we are handling your own information for reasons of agree or to satisfy an agreement, you can request that we give you a duplicate of the data in a machine-comprehensible configuration with the goal that you can exchange it to another supplier.

On the off chance that we are handling your own information for reasons of assent or genuine intrigue, you can ask for that your information be deleted.

You have the privilege to request that we quit utilizing your data for a timeframe on the off chance that you trust we are not doing as such legitimately.

At long last, in a few conditions you can request that us not achieve choices influencing you utilizing computerized preparing or profiling.

To present a demand with respect to your own information by email, post or phone, it would be ideal if you utilize the contact data gave above in the 'Our identity' area of this approach.

UPDATES TO THIS PROTECTION ARRANGEMENT

We routinely survey and, if suitable, refresh this security strategy every now and then, and as our administrations and utilization of individual information develops. On the off chance that we need to make utilization of your own information in a way that we haven't recently distinguished, we will get in touch with you to give data about this and, if vital, to request your assent.